Addility Technology Consulting helps optimize and enhance your Salesforce org by adding 'ility' (agility, usability, reliability, stability, scalability, flexibility, maintainability, and more). Addility will Setup, Optimize, Maintain, Enhance, Support, and more.
"ility" the abstract qualities that good software should exhibit
Agility & Usability
Reliability & Stability
Scalability & Maintainability
Optimizing Businesses with 'ility'
Addility Technology Consulting is dedicated to helping businesses optimize and get the most ROI from their Salesforce org by adding 'ility' - the abstract quality that good software should exhibit. Addility Tech Consulting is committed to providing tailored solutions that promote agility, usability, reliability, stability, scalability, flexibility, maintainability, and some of ility's cousins - productivity and functionality
Services
Addility Technology Consulting offers a range of services designed to optimize and enhance your Salesforce org by incorporating 'ilities' into every aspect of your operations.
Sales Cloud & Service Cloud
No matter where you are at in your Salesforce journey, Addility will deliver best-in-class solutions for your Sales, Marketing, Service, and Customer Support teams.
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Sales Cloud
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Sales Processes, Sales Path
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Lead Conversion Process, Web-to-Lead, Lead Assignment Rules, Lead Auto Response Rules
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Duplicate Rules - Leads, Accounts, Contacts
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Opportunity Management
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Einstein Lead Scoring
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Einstein Opportunity Scoring
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Service Cloud
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Customer Support Processes
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Email-to-Case, Web-to-Case
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Case Management, Case Queues, Case Assignment Rules, Case Escalation Rules, Case Auto Response Rules
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Service Console App
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SLAs, Entitlements, & Milestones
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Chatbots
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Service Cloud Einstein
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Lightning Knowledge
Configurations
Services cover a wide range of configurations in your Salesforce setup including but not limited to
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User Management - new users, password resets, suspend or delete, user access provisioning
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Security - profiles, permission sets, custom permissions, role hierarchy, sharing settings, sharing rules
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Apps & Metadata - objects, fields, validation rules, page layouts, record types, lightning apps, lightning pages
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Analytics - reports, dashboards, custom report types
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Automation - Flows, Workflows, Process Builder, Approval Process
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Data Management - Data Loader, data import export, data migration, translations, object & field usage, field history tracking, duplicate data management, data governance
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Integration - Connected Apps, Named Credentials, External Services
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Other - email templates, SOQL, API Guidance
Dedicated Support
In need of support?
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Starting out with Salesforce and need help with your initial implementation?
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Are you deep into your Salesforce journey and need support & guidance on a regular cadence?
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Do you have system issues that need troubleshooting?
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Need answers questions?
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End user training?
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Addility is happy to assist
Automation Excellence
We leverage Flows, Process Builder, Workflow Rules, Validation Rules, Approval Process, and other tools to automate your manual business processes and increase end user productivity
Salesforce
Certifications
